Apache is not running [action=start]

Every day we have this error  occurs in event log, how to avoid it ? This because the Apache service is still enabled but not used. Click on the TOP Menu button “System“ Choose on the right panel, “Web Servers“ Click on “Disable the feature” button C



Remove possibility to display password in clear text

In Artica Web console, passwords fields can be switched to clear text by clicking on the key near the field. The v3.06.200018 allow to remove this possibility. If you did not want this feature, click on System on the top menu Select Web Interface settings on the Web services section. […]

Change the Artica Web Console Cipher Suites

This feature is available on Artica v3.06.200012 or above. To change the Ciphers on the Web SSL Artica console, click on System on the top menu. Choose Web Services/ Web Interface settings   Choose HTTP engine tab Enable the Cipher Suites checkbox. Set the Ciphers level Click on Apply   […]



File is Too large ( Artica v3.x )

When uploading a new Artica package, you can see the error “File is too large“ To fix it: On the Top Menu, click on System Choose Web interface settings link   Increase the value of MAX Post size and Max Upload file size to 512

No internal network defined

On Artica dashboard, a “warning” message says “No internal network defined”. This not a fatal error, just to motivate you to define your internal networks inside Artica configuration. To remove this error: Go to System on top menu Click on My Computers/Your networks Add all your internal networks  



index.lua:5: attempt to call field ‘isPro’

Fix the error : Script “/usr/local/share/ntopng/scripts/lua/index.lua” returned an error: /usr/local/share/ntopng/scripts/lua/index.lua:5: attempt to call field ‘isPro’ (a nil value) Download this file: ntopng-x64-debian7-1.1.tar.gz Click on the TOP arrow and choose Update icon. Select Softwares tab and click on Manual Update button Upload the ntopng-x64-debian7-1.1.tar.gz file. Refresh the page that display the […]

High SWAP usage

Your server complains that it’s swap usage is full and is turned to red. But you see that the memory is not fully used. In this example, the swap is 100% used but the memory is 50% usedThis means during a short period the server use a lot of memory […]


How to retrieve credentials trough command line

This procedure is to retrieve the password set for the Web administration interface. With putty or any other client open SSH on the Artica server ( default root and password artica ) Or exit the menu console. Perform this command line: grep root /etc/ldap/slapd.conf You will see for example: rootdn […]