If you using an HTTP load-balancer such as HaProxy, Squid.. you need to specify to Artica the IP address of the load-balancer.
This to allow the proxy to understand the X-Forwarded-For HTTP header.
Notice: The x-Forwarded for is added by the Load-balancer, for SSL communications, the Load-balancer will not be able to add the X-Forwarded-For HTTP header, logging and ACLs will not be applied with SSL.
On the top menu, click on “Your Proxy”
Your proxy on the top menu
- Choose X-Forwarded-For link
- Click on New Proxy on the table button.
- Set the IP address of your Load-balancer
- Click on Apply button